Professor Fylan is a Chartered Health Psychologist who specialises in understanding behaviour and developing and evaluating interventions to change behaviour. Her research focuses on behaviour change to create sustainable communities, which involves how people use healthcare systems and how they behave in the built environment. Her eyecare research explores how people respond to their eye conditions and how to best communicate with them. She has undertaken many research projects on presbyopia, including how people make decisions about lenses, and how to improve communication between eyecare professionals and patients.